Privacy Policy
At Freshella Market Place, your privacy matters to us. We are committed to protecting your personal information and making sure that you feel confident and secure when shopping with us. This policy explains how we collect, use, and safeguard your details when you visit our store or website.
What Information We Collect
When you shop with Freshella, we may ask for information such as your name, address, contact number, and email. These details help us process orders, communicate with you, and provide better service.
- Order information (name, address, phone number, email)
- Payment details (collected only for processing your order, never stored)
- Feedback or product reviews you share with us
- Any communications or inquiries you make with our team
How We Use Your Data
Your information is used solely for order processing, customer support, and improving your shopping experience. We never sell, rent, or share your personal data with third parties for marketing purposes.
- To process and deliver your order
- To respond to your questions and feedback
- To send important updates about your orders or our services
- To improve our products and customer service
Keeping Your Information Safe
We use secure methods to protect your personal data, including encryption and strict access controls. Our staff is trained to handle your information responsibly and with care.
Payment transactions are processed through trusted providers to ensure your financial information is kept secure. Freshella does not store your payment details after your transaction is completed.
Your Choices and Rights
You can request to review, update, or remove your personal information at any time. If you have questions about how your data is handled, please reach out to us for assistance.
If you wish to opt out of receiving promotional messages, simply let us know by contacting our team.
Cookies and Website Tracking
Our website may use cookies to enhance your browsing experience. Cookies help us remember your preferences and improve site performance. You can manage cookie settings through your browser at any time.
Updates to Our Policy
We occasionally update our privacy policy to reflect changes in our business or local regulations. Any revisions will be posted here, so you can stay informed.
Contact Us
If you have any questions or concerns about your privacy, please contact us:
Email: contact@freshellamarketplace.com
Phone: +63 927 564 8319
Address: #25 Ilang-Ilang Street, Barangay Maunlad, Puerto Princesa City, Palawan, 5300, Philippines